Workplace Relations Manager

We are seeking an experienced professional to join our team as a Workplace Relations Manager. As a key member of our Human Resources leadership team, you will play a crucial role in delivering HR initiatives and department services.

• Participate as an active member of the Human Resources leadership team to deliver HR initiatives and department services.
• Provide leadership and direction for a team of case management and employee and industrial relations professionals working to develop and deliver strategic solutions, advice, resources and services to the Department.
• Manage a complex workforce case management service providing professional advice and support including discipline, investigation, employee complaints, corrupt conduct, public interest disclosures, conflicts of interest, ethics functions, industrial relations and performance management in accordance with the Public Service Act 2008 and relevant legislation.
• Provide high-level interpretation of legislation, industrial instruments, and awards.
• Manage working relationships with unions in compliance with legislative frameworks and sector-wide Industrial Relations Reform principles.
• Lead the development of employee relation and IR systems processes, procedures, and policies - reviewing and enhancing in consultation with relevant stakeholders.
• Demonstrate strong interpersonal communication skills, including verbal communication techniques, to ensure effective conversations with executive management.
• Coach, guide, and train management, supervisors, and HR practitioners to build capability on contemporary employee relation matters.
• Be savvy at stakeholder engagement, collaborate with key stakeholders, and manage expectations and processes in a fluid and sometimes emotionally changed environment.
• Lead the Employee Relations & Industrial Relations planning aspects for continuous business improvement and resource management of the team to effectively deliver business priorities and outcomes.
• Represent the department at interagency meetings and forums.
• Represent the department in matters before various Commissions (i.e., Queensland Industrial Commission, Human Rights Commission).
• Maintain oversight of governance matters, including HR resources and Delegations.
• Build and maintain professional internal and external client relationships with a high level of understanding of client expectations, to create sustainable working partnerships in order to facilitate quality human resource management practices and organisational development throughout the department.
• Prepare accurate, timely, and relevant advice, workplace matter assessments, submissions, briefings, and correspondence for decision-maker review.
• Promote workplace health, safety, and wellbeing within the team and the wider department.

• Highly developed interpersonal and communication skills, with the ability to work effectively with all levels of staff and management.
• A deep understanding of industrial relations laws and regulations, including the Public Service Act 2008 and relevant legislation.
• Experience in managing complex cases and providing professional advice and support to employees and managers.
• Strong analytical and problem-solving skills, with the ability to interpret and apply legislation and industrial instruments.
• Ability to lead and motivate a team of professionals, including case managers and employee and industrial relations specialists.
• Excellent written and verbal communication skills, with the ability to prepare accurate and timely reports, submissions, and correspondence.
• Highly developed stakeholder engagement and relationship-building skills, with the ability to manage expectations and processes in a dynamic and changing environment.

We offer a competitive salary package, opportunities for career advancement, and a dynamic and supportive work environment.

To be considered for this role, please submit your application, including a cover letter and resume, to [insert contact details].