Patient Care Specialist

4 weeks ago


Launceston, Tasmania, Australia The Boots Company Plc Full time

About This Opportunity

We are excited to offer a Patient Care Specialist role in our pharmacy team. As a key member of the team, you will provide exceptional patient-centred care, working closely with patients, pharmacists, and other healthcare professionals to deliver high-quality dispensing services.

The successful candidate will have a strong understanding of pharmacy practice, excellent communication skills, and the ability to work effectively in a fast-paced environment. They will be responsible for tailoring conversations with every customer to ensure they leave feeling informed and confident about their healthcare needs.

Key Responsibilities

  1. Providing health advice through focussed conversations with patients, whilst giving clear and accurate answers.
  2. Delivering the technical aspects of the dispensary, ensuring the safe supply of medicines, including ordering, labelling, dispensing, endorsing, and collection of prescriptions.
  3. Complying with legal and professional requirements and accepted guidance on professional practice in Boots.
  4. Engaging with GPs and practice teams to promote services and items.
  5. Maintaining efficient dispensary operations and minimising dispensing losses.

About Your Career Development

We are committed to supporting your career development, offering opportunities to achieve both competency and knowledge-based NVQ Level 3 (QCF) qualification in Pharmacy Services to become eligible to register with the GPHC as a Pharmacy Technician. This could lead to an Accuracy Checking Pharmacy Technician (ACPT) role, with increased pay and benefits reflecting your growing expertise.



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