Patient Care Specialist
4 weeks ago
About This Opportunity
We are excited to offer a Patient Care Specialist role in our pharmacy team. As a key member of the team, you will provide exceptional patient-centred care, working closely with patients, pharmacists, and other healthcare professionals to deliver high-quality dispensing services.
The successful candidate will have a strong understanding of pharmacy practice, excellent communication skills, and the ability to work effectively in a fast-paced environment. They will be responsible for tailoring conversations with every customer to ensure they leave feeling informed and confident about their healthcare needs.
Key Responsibilities
- Providing health advice through focussed conversations with patients, whilst giving clear and accurate answers.
- Delivering the technical aspects of the dispensary, ensuring the safe supply of medicines, including ordering, labelling, dispensing, endorsing, and collection of prescriptions.
- Complying with legal and professional requirements and accepted guidance on professional practice in Boots.
- Engaging with GPs and practice teams to promote services and items.
- Maintaining efficient dispensary operations and minimising dispensing losses.
About Your Career Development
We are committed to supporting your career development, offering opportunities to achieve both competency and knowledge-based NVQ Level 3 (QCF) qualification in Pharmacy Services to become eligible to register with the GPHC as a Pharmacy Technician. This could lead to an Accuracy Checking Pharmacy Technician (ACPT) role, with increased pay and benefits reflecting your growing expertise.
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