Digital Product Designer

2 weeks ago

Sydney, New South Wales, Australia Future Friendly Full time

About Future Friendly

Future Friendly is a strategic product design and innovation team that improves lives through the design and development of everyday services. We are a part of EY, a global organization that provides assurance, tax, transaction, and advisory services to clients.

Our Mission

We believe that important ideas deserve more than just attention; they deserve great design to drive meaningful change. Our mission is to define new propositions, design, build, and launch new services that make a real impact.

Our Team

We work across various industries, including Government, Finance, Insurance, Education, Energy, and Health. Our team is multidisciplinary, consisting of product managers, strategists, designers, and developers who collaborate to create innovative solutions.

Job Description

We are seeking a Digital Product Designer to join our team. As a Digital Product Designer, you will work closely with our team to understand customer and business problems, inform the design of new digital products, and collaborate with internal and external teams to co-design potential solutions.

Responsibilities

  • Understand customer and business problems to inform the design of new digital products.
  • Collaborate with internal and external teams to co-design potential solutions.
  • Work alongside strategists to identify underlying assumptions and design experiments to validate them.
  • Make potential opportunities tangible with rapid prototypes and test them with real customers.
  • Synthesize key insights from testing, communicate them to stakeholders, use them to inform decisions, and iterate designs.
  • Create polished, production-ready designs of new digital products and work alongside developers to bring them to life.
  • Present your work and shape presentations to communicate the strategic product direction and the why behind design decisions.

Requirements

  • Rapid prototyping - able to quickly translate ideas into tangible prototypes.
  • Product thinking - able to understand problems, spot significance in research, prioritize based on business goals, and apply these to your designs.
  • UX design - a strong understanding of common UX patterns and how they should be applied in practice.
  • Visual design - the drive to create beautiful, polished work because great experiences come down to the details.
  • Interaction design - go beyond static mock-ups and craft polished interactive prototypes.
  • Information architecture - able to make sense of complex sets of information and structure it in a logical way.
  • Written and verbal communication - able to clearly communicate concepts simply, both in designs and prototypes, as well as client presentations.
  • Visual communication - able to simplify and clearly communicate complex concepts visually.

What We Offer

  • A sustainable and supporting workplace dedicated to the well-being, quality of life, and inclusivity of the team.
  • A parent-friendly workplace where we know what it's like to work and raise kids. In addition to parental leave for carers and partners, we can work around family commitments.
  • 26 weeks gender-neutral paid parental leave.
  • Flexible working - while we love to work in person, we balance being together and working from home. Our flexible working policy is designed to support true work-life balance, whilst ensuring we can still make an impact.

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