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Luxury Retail Store Manager

2 months ago

Brisbane, Queensland, Australia Miller Leith Full time

Company Overview

Miller Leith is a renowned luxury brand with a prominent boutique in a major city. We are seeking a dynamic and experienced Store Manager to lead and inspire a team of sales consultants and drive exceptional customer experiences.

Key Responsibilities

  • Lead, inspire, motivate, and develop a high-performing team to elevate the in-store experience and deliver outstanding customer service, aligning with the brand's reputation for excellence.
  • Oversee the customer relationship management (CRM) and client engagement initiatives.
  • Manage daily operations, including inventory control, staff scheduling, and ensuring compliance with company policies and procedures, ensuring seamless store functionality and superior standards.
  • Drive sales and profitability while managing budgets and financial performance.
  • Implement visual merchandising strategies that align with the brand's aesthetic and market trends.
  • Foster a culture of continuous improvement and team development.
  • Collaborate with other teams in the region and globally, to align local strategies with overall brand objectives.
  • Analyze sales reports and market trends to identify opportunities for growth.

Requirements

  • Experience in a Store/Boutique Manager position within luxury retail.
  • Strong understanding of the luxury retail market and its dynamics.
  • Strong leadership skills with the ability to motivate and mentor a diverse team.
  • Exceptional communication and interpersonal skills.
  • Ability to strategize and implement effective sales and operational plans.
  • Ability to work flexibly and adapt to the needs of the business.