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Cloud Platforms Engineer

2 weeks ago


Sydney, New South Wales, Australia Bank of America Full time

Company Overview:

Bank of America is a leading financial institution guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth and deliver for our clients, teammates, communities, and shareholders every day.

We strive to be a Great Place to Work by fostering diversity and inclusion, attracting and developing exceptional talent, supporting physical, emotional, and financial wellness, recognizing performance, and making a positive impact in the communities we serve.

About the Enterprise Cloud Platforms Team:

Our team designs, builds, and maintains Public Cloud platforms for Bank of America. We provide innovative solutions with built-in integrations that enable faster time-to-market with reduced complexity. We prioritize a high-quality engineering culture, customer-focused mindset, and building for scale and resiliency.

Job Summary:

  • Collaborate with engineers, architects, and teams to design, develop, test, and implement secure, robust, highly available, and scalable solutions for BofA's External Cloud Platform.
  • Design and implement deployment approaches using scalable, automated, continuous integration, and continuous delivery pipelines.
  • Owning all aspects of reliability, collaborating with technical experts, stakeholders, and team members to resolve complex problems until they are resolved.
  • Proactively utilize SRE practices, service level indicators, and service level objectives to resolve issues before impacting customers.
  • Analyze large data sets to inform continuous improvement of the platform.
  • Implement infrastructure, configuration, and network as code for applications and platforms.
  • Identify opportunities to eliminate toil and automate issue triage to improve operational stability.
  • Collaborate with global teams to identify, analyze, and resolve platform vulnerabilities.
  • Promote site reliability engineering best practices within the team and organization.
  • Participate in 24x7 on-call coverage and perform blameless postmortems as needed.