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Human Resources Specialist
2 months ago
About the Role
The Human Resources Assistant is a critical role that provides support to our Fulfillment Centre associates. This position is responsible for executing people initiatives, providing internal customer support, and driving HR functional excellence and process improvement.
This is a full-time hourly role based on Evening/Night shift patterns: Wednesday - Saturday 5:00pm - 3:00am. Amazon Operations and Distribution is a 7-day working environment, and shifts may change due to business needs.
Key Responsibilities
- Support employees across a broad range of human resources, benefits, and payroll topics.
- Manage cases, projects, and partner relationships with varying degrees of complexity.
- Ensure that employee documentation is complete and accurate.
- Act as a Subject-Matter Expert for customers, escalating as appropriate.
- Provide training and guidance on policies, processes, and systems to customers and team members.
- Create and distribute standard communications.
- Audit and analyse key findings.
- Lead process improvement initiatives.
- Develop suggestions for improvements to maximise value of resources.
- Adhere to strict confidentiality standards.
Basic Qualifications
- High school or equivalent.
Preferred Qualifications
- Knowledge of Microsoft Office including Outlook, Word, and Excel.
Acknowledgement of Country
Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
