Eye Care Support Specialist
1 week ago
**Visionary Opportunity**
A dynamic role has emerged for an exceptional individual to provide outstanding support in our network of local eye-care practices.
The successful candidate will deliver exceptional patient care and community service, empowering excellence in eye care through collaborative practices and training.
This exciting opportunity involves providing relief and support across various Canberra locations, interacting directly with patients and visitors while ensuring a positive experience.
Key Responsibilities:
- Communicate effectively with patients and visitors in a friendly and prompt manner.
- Provide expert advice on frame selection, ensuring a perfect balance between style and functionality.
- Maintain a high level of product knowledge, including frames, sunglasses, contact lenses, and accessories.
- Develop strong relationships with patients, providing efficient telephone reception services and addressing their needs promptly.
- Participate in ongoing training and professional development to stay up-to-date with industry standards.
About You:
- A willingness to learn and work collaboratively within a dynamic team environment.
- Excellent customer service and communication skills, both in person and over the phone.
- A flexible attitude, with the ability to work some weekends as required.
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