Programmatic Media Partner Account Manager

4 weeks ago

Sydney, New South Wales, Australia MiQ Full time

About the Role

We're MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we're all united in the vision to lead the programmatic industry and make it better.

As a key member of our Account Services team, you'll be responsible for retaining and growing our key accounts via strategic partnerships, underpinned by successful campaigns and best-in-class service. You will also act as a mentor to junior members of the Account Services team to ensure the department is always developing and fostering the next generation of Account Managers.

Key Responsibilities

  • Develop client-specific strategies alongside stakeholders from Sales, Solutions, Trading, DnA, and Marketing teams.
  • Execute strategies either independently or collaboratively (with support from the AM Lead).
  • Confidently pivot focus and priorities based on new information while steering towards the end goal.
  • Protect and grow MiQ's key accounts via upsell/cross-sell.
  • Actively listen to stakeholders and clients to understand their needs and identify opportunities and solutions that cater to those needs.
  • Flex to the needs of each client without compromising MiQ in the process and resolve any issues swiftly and without fallout.
  • Maintain regular communication with all key accounts, including scheduling, hosting, and supporting on face-to-face meetings, entertainment, and business reviews.
  • Maintain strong knowledge of industry trends and the impact of these on MiQ and our clients.

Requirements

  • 2+ years in an advertising/media agency (or similar)
  • Working in a team environment
  • Client-facing experience in programmatic advertising (Client Services/Sales Support/Ad-Ops background)
  • High attention to detail
  • Reliable
  • Extremely organized
  • Proactive
  • Motivated by learning opportunities and asks questions
  • Excellent communication skills
  • Alignment with MiQ's core values/culture
  • A can-do attitude, with a dream to grow alongside us.

What's in it for you

MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we're always moving towards becoming an even better place to work.

Benefits

  • A hybrid work environment
  • New hire orientation with job-specific onboarding and training
  • Domestic and global mobility opportunities
  • Competitive healthcare benefits
  • Bonus and performance incentives
  • 25 days annual PTO, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives, as well as paid parental leave for eligible employees
  • Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities

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