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Waste Management Coordinator
2 months ago
We are seeking a highly skilled and experienced Waste Management Coordinator to join our team at City of Stonnington. As a key member of our operations team, you will be responsible for overseeing a large outdoor team and providing strategic leadership to ensure high customer service levels.
Key Responsibilities- Lead and mentor a team of Waste Management and Street Cleaning Supervisors and team leaders to achieve exceptional customer service outcomes.
- Manage the effective use of human resources, including staff recruitment, induction, and training, to foster a culture of professional service excellence.
- Develop and implement service monitoring and reporting systems to measure compliance and performance.
- Drive policy and procedural updates, including rates fees and charges policy, waste management guidelines, and CAMMS performance strategy.
- Develop and monitor goals and performance targets for the Waste Management Service teams.
- Manage and report on recycling, waste tipping, disposal, street cleaning, and related contract performance.
- Extensive experience in a Waste Management supervisory role and a current driver's license.
- Experience in managing contracts and service delivery operations.
- Commitment to a safe work environment with experience in ensuring adherence to Manual Handling Techniques and Occupational Health and Safety.
- Proven methods for creating a cohesive and positive team environment.
- Strong customer service skills with the ability to effectively assess customer needs and resolve disputes.
As a permanent employee, you will have access to our wellbeing program, employee assistance counselling program, and receive 17.5% additional pay when on annual leave. You will also have the opportunity to work in a bright, modern, and sustainable Tooronga Depot office with a dynamic team committed to improving sustainable environment outcomes.
We are a 2022 Circle Back Initiative Employer, and we commit to responding to every applicant. In line with the Chief Health Officers COVID-19 Mandatory Vaccination Direction, all persons engaged at City of Stonnington will be required to be fully vaccinated for COVID-19.
