Customer Value Representative Toowoomba

4 days ago


Toowoomba City, Australia Bupa Full time

A career at Bupa offers a rewarding experience. We prioritize the well-being of our customers, communities, and employees.

At Bupa, we believe in supporting our staff to excel in their roles. This includes providing them with the resources they need to deliver exceptional customer experiences.

The core responsibility of this role is to interact with customers, understand their needs, and provide personalized solutions that meet their requirements.

This position requires strong communication skills, empathy, and the ability to build trust with customers.

We're looking for an individual who can work collaboratively with colleagues and managers to achieve customer growth objectives.

The successful candidate will be responsible for:

  • Providing tailored recommendations for health and wellbeing products based on customer needs
  • Developing business and community relationships to promote the Bupa brand and acquire new members
  • Assisting existing Bupa members with day-to-day transactions
  • Ensuring customers understand the full value of their health insurance product
  • Providing solutions to identified concerns or needs

This is a part-time permanent position, 25 hours per week. The first few weeks are dedicated to full-time training.

We offer a competitive salary package, including benefits such as professional development opportunities and a comprehensive health and wellbeing program.

We're committed to creating a diverse and inclusive workplace. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.



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