Assistant Store Manager

2 months ago

Mackay Regional, Australia Yd. Pty Full time
Job Description

Job Title: Assistant Store Manager

Company: Yd. Pty

Location: Australia

About Us: Yd. Pty is a leading menswear brand in the retail industry, delivering affordable, sharp fashion to the style-conscious guy.

Job Summary: We are seeking an experienced Assistant Store Manager to join our team. As a key member of our store management team, you will be responsible for driving overall store and team performance by creating an exceptional customer experience, strong sales driving attitude, and a people-first culture that prioritizes succession and retention.

Key Responsibilities:

  • People:
    • Create and maintain a people-first culture that values development, collaboration, transparency, and open communication.
    • Lead, coach, and support the store team to achieve people, performance, planning, and operational goals.
    • Provide regular and effective feedback that prioritizes professional development and internal progression in a professional and people-first manner.
  • Performance:
    • Ensure the team delivers an exceptional customer experience using CLASS sale selling steps and relevant customer service techniques.
    • Drive and maintain sales performance within the store in line with retail goals, budgets, and KPIs.
    • Support the Store Manager to plan and execute VM guides to the VM guideline standard.
    • Conduct effective weekly store walks with the Store Manager to discuss store and team opportunities and develop actions.
    • Be the primary point of contact and manager on duty on Store Manager's RDO and Annual Leave.

What We Offer:

  • A fun, inspiring, and challenging environment.
  • A rewarding incentive program.
  • Frequent support, feedback, and a high level of communication with your Area Manager and State Manager.
  • Mentoring, training, and development to support you on this journey.

Requirements: Assistant Store management experience and a passion for the retail industry.

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