Wine Connoisseur and Customer Service Specialist

4 days ago


Sydney, New South Wales, Australia Hyatt Corporation Full time

About the Role

We are seeking a highly motivated and enthusiastic Assistant Sommelier to join our team at Park Hyatt Sydney. The successful candidate will be responsible for assisting the Hotel Sommelier in maintaining a wine list that complements our cuisine and offers a diverse selection of domestic and imported wines.

The ideal candidate will possess excellent customer service skills, a passion for wines, and a willingness to learn about wine-related studies. They will also have experience as waiting staff or assistant sommelier in a fine dining restaurant or similar environment.

In this role, you will have the opportunity to work with our award-winning culinary team to provide exceptional dining experiences for our guests. You will assist in organizing wines prior to and during service, ensuring that the cellar and wine cool room are stocked at all times, and providing guests with clear and helpful advice on wine selections.

Responsibilities

  • Assist the Hotel Sommelier in maintaining a wine list that complements our cuisine
  • Order, collect, check, and put away stock
  • Organize wines prior to and during service
  • Ensure the cellar and wine cool room are stocked at all times
  • Provide guests with clear and helpful advice on wine selections

Requirements

  • Excellent customer service skills
  • Possession of NSW RSA Certificate
  • Strong food and beverage service skills
  • Experience as waiting staff or assistant sommelier in a fine dining restaurant or similar environment

What We Offer

  • A competitive salary of approximately AU$65,000 - AU$85,000 per year
  • Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
  • Access to complimentary and discounted Hyatt accommodation worldwide
  • Access to internationally recognized learning and development programs and opportunities
  • Access to an employee assistance program and paid family leave benefits

Join our Team


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