Fashion Forward Leadership Opportunity

1 day ago

Brisbane, Queensland, Australia beBeeInspirational Full time $80,000 - $120,000
Customer Service Manager Role

We seek dedicated professionals who are passionate about delivering exceptional customer experiences and contributing to our team's success. Our ideal candidate will be a fashion-forward individual with strong leadership skills, a keen eye for detail, and a passion for empowering their team to excel.

Key Responsibilities
  • Drive a customer-centric culture, creating a warm and genuine in-store experience.
  • Manage sales, profit, and productivity by ensuring the achievement of all targets as set by the business.
  • Ensure the team has an understanding of all business objectives, with a clear focus on commercial acumen.
  • Inspire and empower your team through collaborative leadership, training, and development.
  • Adhere to all company behaviors, policies, and procedures.
  • Embody our key cultural values of Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated to Quality.
Attributes We're Looking For
  • A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
  • Proven experience in managing a retail, hospitality, or similar business.
  • Ability to manage budgets, interpret financial reports, and generate efficient rosters.
  • Experience in managing the performance, productivity, training, and development of a large team.
  • Operational excellence, experience with stock control and visual merchandising.
  • Ability to build strong relationships with stakeholders across the business.
Why Join Us
  • A competitive remuneration package, including incentives.
  • Seasonal product allowances and generous discounts for you and your immediate family on all products.
  • Excellent career progression involving regular training and on-the-job development.
  • A genuine, open, and high-performing culture.
  • Opportunity to become involved in our Corporate Social Responsibility program, supporting our community partnerships.

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