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Westpac Customer Experience Specialist

1 week ago

Adelaide, South Australia Westpac Group Full time
Why Work with Us

We are a leading financial institution committed to creating better futures for our customers and communities.

Job Overview

In this role, you will play a key part in delivering exceptional customer service and supporting customers with their banking needs.

  • Main Responsibilities:
  • Deliver top-notch customer service through inbound calls.
  • Resolve customer inquiries efficiently and effectively.
  • Promote Westpac products and services.
  • Contribute to a positive customer experience.
Requirements

To succeed in this role, you will need:

  • At least 12 months of customer-facing experience.
  • A genuine interest in Banking and Financial Services.
  • Excellent communication and interpersonal skills.
  • Capacity to work on a 40-hour rotating roster.