
Barista/Customer Service Specialist
1 week ago
Barista Role Overview
We are seeking a passionate and enthusiastic Barista All-Rounder to join our team. As a key member of our crew, you will be responsible for creating exceptional customer experiences by crafting high-quality beverages and providing top-notch service.
Key Responsibilities
- Produce consistently delicious specialty coffee drinks that meet customer expectations.
- Adjust grinder, dial in machine, understand extraction techniques and execute great milk texture in a timely manner.
- Maintain strong relationships with customers by greeting them with enthusiasm and a smile.
- Assist with opening and closing of the store, ensuring a seamless experience for customers and colleagues alike.
- Problem solve and trouble shoot equipment workings when required, prioritizing efficiency and productivity.
- Maintain an orderly and clean workspace, adhering to section cleaning/refill procedures.
- Ensure appealing product/packaging presentation that aligns with company standards.
- Support manager and team members with daily duties, promoting teamwork and collaboration.
- Actively promote menu offerings with confidence and understanding.
- Understand and implement a high standard of food safety hygiene practices at all times.
Required Skills and Qualifications
- Demonstrate a GREAT attitude, with a willingness to learn and adapt to changing situations.
- Be honest, punctual, professional and adaptable to a growing business environment.
- Possess excellent communication and organization skills, enabling effective teamwork and time management.
- Show ability to work in a fast-paced environment while maintaining a high level of professionalism and composure.
- Demonstrate minimum 2 years of industry relevant experience, with previous experience working in a Continental Deli being a plus.
Benefits and Opportunities
This is a casual position, with possibility of being permanent part-time in the future. We offer a dynamic work environment that fosters growth, development and a sense of community among our team members.
What We Offer
Competitive compensation and benefits package, opportunities for career advancement, and a fun and supportive work environment.
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