Support Team Member

7 days ago

Adelaide, South Australia beBeeCustomer Full time $60,000 - $90,000

Job Title: Customer Service Representative

Job Description:

The primary objective of this role is to deliver exceptional customer experiences through timely and effective responses.

This involves providing personalized service to clients, anticipating their needs, and taking ownership of queries from initial contact to resolution.

  • Answer inbound calls promptly and efficiently.
  • Resolve member inquiries in a timely and professional manner.
  • Escalate complex issues to relevant stakeholders for prompt resolution.
Required Skills & Qualifications:
  • Excellent written and verbal communication skills.
  • Demonstrated ability to work under pressure and maintain set target levels.
  • Proven track record of delivering results and achieving set targets.
  • Ability to solve complex problems and deliver innovative solutions.
  • Intermediate computer literacy and keyboard skills (MS Office suite).
Benefits:

As a valued member of our team, you will enjoy a range of benefits, including opportunities for growth and development, flexible working arrangements, and a supportive work environment.

We value diversity and inclusion and are committed to creating a workplace culture that is free from discrimination and harassment.

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