Retail Operations Manager

1 day ago

Charlestown, New South Wales, Australia Frontline Retail Northern NSW Full time

About Our Company

At Frontline Retail Northern NSW, we pride ourselves on being a premier fashion retailer renowned for offering the latest trends in women's clothing and accessories. Our vibrant and dynamic atmosphere is committed to delivering unparalleled customer service and staying at the forefront of fashion trends.

We curate a diverse range of stylish and on-trend selections that cater to the modern woman's lifestyle. Whether in-store or online, our commitment to quality and fashion-forward choices ensures that every customer finds something they love.

We strive to create an engaging shopping experience where fashion meets affordability, making us a destination of choice for women seeking both style and value.

Job Overview

In this role as Store Manager, you will lead and inspire a team of retail professionals to consistently deliver exceptional customer experiences and achieve sales targets. You will be instrumental in driving operational excellence, maintaining high customer service standards, and cultivating a supportive work environment.

Key Responsibilities:

  • Lead, motivate, and develop a team of sales associates to consistently provide outstanding customer service.
  • Drive sales and exceed targets through effective rostering, coaching, and performance management strategies.
  • Implement and uphold meticulous visual merchandising standards to optimise product presentation.
  • Manage store operations including stock control, inventory management, and administrative duties.
  • Uphold and promote our brand values and standards with unwavering dedication.

Requirements:

  • Demonstrated experience in retail management, ideally within the fashion industry.
  • Exceptional leadership and communication skills with a proven ability to inspire and empower a team.
  • Dedication to delivering exceptional customer service and enhancing the shopping experience.
  • Proven track record of achieving sales targets in a dynamic retail environment.
  • Proactive and detail-oriented approach with a focus on achieving operational excellence.
  • Availability to work flexible hours, including weekends and evenings, as required.

Salary: $65,000 - $68,000 per annum plus superannuation.

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