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Operations Manager

2 months ago

Georges River Council, Australia Kmart Group Full time
About the Role

We are seeking a highly skilled and experienced Operations Manager to join our team at Kmart Group. As a key member of our store leadership team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our store.

Key Responsibilities
  • Leadership and Team Management
    • Build and maintain a high-performing team by providing coaching, guidance, and support.
    • Develop and implement strategies to improve team productivity and efficiency.
  • Financial Management
    • Manage the financial performance of the store, including budgeting, forecasting, and cost control.
    • Identify opportunities to reduce costs and improve profitability.
  • Inventory Management
    • Oversee the receipt, storage, and distribution of merchandise.
    • Implement strategies to reduce shrinkage and improve inventory accuracy.
  • Customer Service
    • Ensure that customers receive exceptional service and support.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements
  • Experience
    • Minimum 2 years of experience in a retail management role.
  • Skills
    • Strong leadership and team management skills.
    • Excellent communication and interpersonal skills.
    • Ability to analyze data and make informed decisions.
    • Knowledge of retail operations and inventory management.
  • Education
    • High school diploma or equivalent required.
What We Offer
  • Competitive Salary and Benefits
    • Competitive salary and benefits package.
  • Opportunities for Growth and Development
    • Opportunities for career advancement and professional growth.
  • Collaborative and Dynamic Work Environment
    • Collaborative and dynamic work environment.