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Operations Manager

1 week ago

Mornington, Australia MELBOURNE RACING CLUB Full time

About the Team:

The Melbourne Racing Club is a dynamic and innovative organisation that operates across multiple venues in Victoria. Our team is passionate about delivering exceptional customer experiences and driving business growth through innovation and excellence.

Key Responsibilities:

  • Lead the food and beverage operations at Mornington Racecourse
  • Develop and implement strategies to improve customer satisfaction and drive business growth
  • Manage events, including setting up and packing down
  • Liaise with stakeholders to resolve issues and improve relationships
  • Monitor and report on key performance indicators (KPIs)

Requirements:

  • A minimum of 3 years' experience in a supervisory or management role within the hospitality industry
  • Tertiary qualifications in hospitality or a related field are highly regarded
  • Proven ability to lead and motivate a team
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
  • Knowledge of food safety and hygiene practices