Major Account Group Administrator

4 weeks ago


Homebush, Victoria, Australia people2people Full time
About the Role

The customer service professional will play a key part in ensuring the smooth operation of customer portals, guaranteeing user satisfaction. Key responsibilities will include managing customer portals, assisting with inquiries, taking ownership of customer queries, maintaining customer information databases, establishing communication channels, and collaborating with other departments. The ideal candidate will possess strong communication and organizational skills, as well as the ability to manage planned/unplanned workloads.

About You

Required qualifications include computer literacy, experience with Microsoft applications, and the ability to work in a multi-skilled team. The ideal candidate will have a can-do attitude and be willing to learn. Benefits include flexibility, on-the-job training and development, and a supportive work environment. We are an inclusive workforce and encourage employees and clients to showcase their authentic selves.

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