Field Service Engineer
2 weeks ago
About Eaton
Eaton is a leading provider of power management solutions dedicated to improving the quality of life and protecting the environment for people everywhere. Our Power Quality division offers a range of products and services, including uninterruptible power supplies (UPS), surge protective devices, power distribution units (PDU), remote monitoring, software, power factor correction, airflow management, rack enclosures, and services.
Job Summary
We are seeking a highly skilled Field Service Engineer to join our team in Melbourne. As a Field Service Engineer, you will be responsible for installing, testing, commissioning, servicing, and repairing UPS products and systems for critical power applications to specifications and customer requirements.
Key Responsibilities
- Installation and Maintenance
- Install and maintain critical power equipment, including UPS systems, in accordance with service and maintenance agreements.
- Perform in-house and on-site repairs as required.
- Liaison and Communication
- Liaise with Project Management to carry out site inspections, commissioning, and testing of critical power systems.
- Provide technical assistance, support, and training to Technical Staff, Service Contractors, and customers as required.
- Emergency Response
- Respond to requests for emergency repairs and provide rostered standby support 24/7.
- Testing and Reporting
- Perform FAT/SAT testing on units and prepare detailed reports on tests carried out.
- Ensure timely submission of reports.
Requirements
- Qualifications
- Grade Electrician
- Diploma or degree qualification in electrical, electronics, mechatronics, or Industrial Automation
- Experience
- 5 years' experience in a technical role servicing electrical or power electronics equipment
- Skills
- Intermediate skills in MS Office and ERP systems (Oracle, SAP)
- Exceptional communication skills
- Proven experience writing reports
- Ability to organize, prioritize, plan, follow up, and work autonomously
What We Offer
- Free on-site parking
- Flexible working arrangements
- Hybrid working
- Competitive salary with access to bonus scheme
- Inclusive working environment
- Volunteer days
- Outstanding training and development programs for both professional and personal development
Eaton's Commitment to Diversity and Inclusion
We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilizing a balanced selection criteria regardless of the applicants' age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.
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