Automotive Career Starter
5 days ago
We are seeking a highly skilled Trainee Service Advisor to join our team in Sydney. As a Trainee Service Advisor, you will have the opportunity to combine on-the-job training with structured learning to receive a Certificate III in Business qualification.
This role is perfect for someone who wants to start their career in the automotive industry and gain hands-on experience. You will work alongside a skilled team of experts and have the chance to learn new skills and take on new challenges.
As a Service Advisor, your duties will include:
- Determine if technical solutions can be resolved over the phone.
- Accurately record issues and data into a Dealer Management System.
- Conduct transactions; walk customer through process and provide a summary of the service.
- Communicate estimated completion time, regular updates and follow through on each customer vehicle.
- Coordinate the delivery time or pick up with each customer.
- Follow up with customer on services provided; ensure they are satisfied with the work performed.
To succeed in this role, you will need to be able to work in a dynamic, fast-paced environment and have a desire to learn. You must also be an Australian Citizen or Permanent resident and be willing to relocate to the Penrith, NSW area before starting work.
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