Customer Insights Strategist

6 days ago


Melbourne, Victoria, Australia IAG Full time

Unlock Growth with Data-Driven Insights

We are seeking a highly skilled Customer Insights Strategist to join our Customer Experience and Marketing team in Sydney. As the Marketing Effectiveness and Customer Insights Specialist, you will be responsible for uncovering customer insights that drive growth, obtaining more value from customer data and research, and turning research into actionable insights.

About You:

  • You have at least 4 years of experience in market research, preferably in a specialist effectiveness role or similar.
  • You have a passion for marketing and creativity.
  • You are highly skilled in data and brand analysis to generate insights.
  • You thrive in complex business environments and have experience across various classifications.
  • You will educate and upskill the wider customer experience and marketing team on marketing effectiveness principles.
  • You will provide strategic support for briefs, including objectives and corresponding measures of success.

Salary Information:

The estimated salary for this position is around $120,000 - $150,000 per annum, depending on your level of experience and qualifications.

About Us:

IAG is the largest general insurance group in Australia and New Zealand, underwriting over $13 billion of premium per annum. We are committed to making your world safer by helping, supporting ambitions, and making insurance accessible.

What We Offer:

  • Growth opportunities through professional development and training.
  • A supportive work environment that values diversity and inclusion.
  • A range of employee benefits, including flexible working arrangements, 13% superannuation, and access to personal insurance discounts.

How to Apply:

Please submit your application, highlighting your relevant skills and experience. We look forward to hearing from you.



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