Frontline Customer Experience Specialist

2 weeks ago

Geelong, Victoria, Australia beBeeCustomerService Full time $60,000 - $80,000
Job Title: Customer Service Officer

The Customer Service Officer role offers a fantastic opportunity to be part of a welcoming team.

Main Responsibilities:

  • Ensure a customer-friendly environment by providing exceptional service and support.
  • Welcome customers on arrival, keep them informed about the repair process, and ensure they have a positive experience.
  • Work collaboratively with management to maintain inventory levels and liaise with insurance providers to resolve customer issues.

The ideal candidate will have proven experience in customer service, strong relationship-building skills, excellent communication abilities, and the capacity to meet deadlines.

This role provides opportunities for career development and growth within the company. We offer a supportive work environment, competitive benefits package including uniform, professional counselling, and referral bonuses.

We are looking for someone who is enthusiastic, motivated, and passionate about delivering outstanding customer service. If you have a genuine interest in helping others and working collaboratively as part of a team, then this could be the perfect opportunity for you.

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