Administrative Support Coordinator

1 week ago

Sydney, New South Wales, Australia CEVA Logistics Full time

CEVA Logistics is a global leader in supply chain solutions, connecting people, products, and providers worldwide.

As an Operations Administrator with CEVA Logistics, you will play a crucial role in supporting the Finished Vehicle Logistics (FVL) Operations Manager and their direct reports with site-related administrative tasks. This includes ensuring the efficient handling of administrative processes and activities necessary for day-to-day operations.

The successful candidate will be responsible for executing site administrative activities, processes, and systems in line with contractual obligations and service standards, delivering on CEVA's commitment to excellence for its customers.

Key Responsibilities:

  • Provide comprehensive administrative support to the site, including setting up meetings, managing schedules, and collating data as required
  • Assist with general administrative tasks, ad-hoc requests from the Operations Manager and team
  • Manage the shared mailbox for the Operations team, addressing and responding to incoming queries promptly
  • Collaborate closely with fleet allocators and the operations team to address customer queries, manage manifesting time slots, and communicate about late or priority vehicles
  • Handle customer calls regarding collections, deliveries, and updates on late vehicles
  • Oversee State-specific customer needs, handling contacts, reports, and requirements
  • Provide quotes and handle booking requests to ensure a smooth operational process for customer requirements
  • Oversee tasks related to the QHSE system, ensuring compliance with company policies

Requirements:

  • Bachelor's degree in Business Administration or relevant field
  • 2+ years of experience in an administrative support role
  • Basic to intermediate proficiency in Microsoft Excel for data entry and simple data manipulation
  • Awareness of health, safety, and environment management practices
  • Strong organisational skills with ability to prioritise tasks and meet deadlines
  • Excellent verbal and written communication skills
  • Ability to handle pressured situations calmly and professionally
  • Strong customer service orientation with ability to build positive relationships

About CEVA Logistics:

CEVA Logistics is a global organisation that values diversity and inclusion. We believe that our employees are the key to our success and are committed to providing a work environment that supports employee wellbeing and growth. In addition to competitive compensation, we offer a range of employee benefits designed to support your wellbeing, help you thrive at work and in life.

Estimated salary: $55,000 - $70,000 per annum, depending on location and experience.

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