Import Team Lead
1 month ago
Job Summary
We are seeking a highly skilled Import Team Lead to join our team at Maersk. As a key member of our Import/Export team, you will be responsible for managing day-to-day team operations, building strong relationships within our network, and ensuring smooth execution of end-to-end shipments.
Key Responsibilities
- Manage and coach team members to achieve best-in-class customer service.
- Build and maintain strong relationships within our network, aligning on business processes, service needs, and global requirements.
- Ensure adherence to processes and execution standards, monitoring respective KPIs.
- Identify and execute upselling opportunities, driving business growth through the network and collaborating with product teams.
Requirements
- Strong ocean import and export process knowledge.
- Cargowise knowledge and experience.
- Experience in handling and processing dangerous goods/Hazardous export shipments, including DG qualified and DG Hub experience.
- Ability to work to deadlines and own tasks from beginning to end.
- Willingness to adapt and embrace change.
- Good people leadership skills and excellent interpersonal, communication, and negotiating skills.
Maersk is committed to a diverse and inclusive workplace, and we welcome applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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