Medical Support Specialist

2 weeks ago


Varsity Lakes, Queensland, Australia Healius Full time

Role Overview

We are seeking a Medical Receptionist to provide exceptional patient care and administrative support to our team at Healius.

Key Responsibilities

  • Deliver exceptional customer service and care to patients, including greeting and directing patients at the front desk, taking and processing incoming telephone calls.
  • Making radiology exam bookings and coordinating patient appointments.
  • Performing general clerical duties, including data entry and patient record management.
  • Liaising with other receptionists, referring doctors, and medical professionals in a courteous and professional manner.
  • Managing Medicare, DVA, health fund, and work cover billing and banking.

Benefits and Wellbeing

As a valued member of our team, you will have access to a range of benefits, including exclusive discounts and vouchers from leading Australian retailers, corporate health insurance discounts, banking benefits, and novated leasing consultations.

Our e-learning platform offers a library of courses and learning paths to support your career growth and development. Additionally, you will have access to an Employee Assistance Program, dedicated to employee health and wellbeing, provided by professional coaches.

We value the wellbeing of our people, patients, and communities, and are committed to creating a positive and supportive work environment.



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