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Venue Operations Manager

2 months ago

Melbourne, Victoria, Australia Woolworths Group Full time
Lead the Way in Hospitality

As a Venue Manager at ALH, you will be the driving force behind leading a dynamic team in a fast-paced environment. With a strong background in F&B and pub operations, you will be responsible for delivering exceptional guest experiences and driving business growth.

Key Responsibilities:
  • Develop and train a high-performing team to deliver exceptional customer experiences
  • Manage the day-to-day operations of the venue, including open/close procedures, back-of-house administration, and guest services
  • Bring your passion for good food and creating memorable moments for our guests
  • Develop and grow the business through creative initiatives and strategic planning
Requirements:
  • Strong customer focus with the ability to build relationships with our locals
  • Outstanding leadership skills with the ability to inspire and develop your team
  • Proven experience running or assisting in the running of a multifaceted venue
  • Ability to use financial and business acumen to effectively deliver operational targets and vision
  • Strong planning, organisational, and problem-solving skills
  • Industry licenses and accreditation, including gaming license, RSA/RSG/RCG, and wagering accreditation
What We Offer:
  • Exclusive discount card for ALH pubs, BWS, Dan Murphy's, Woolworths, Big W, and other Endeavour Group brands
  • Endeavour Wellbeing Support Program
  • Paid parental leave for permanent team members
  • Annual Share Purchase Plan for eligible team members
  • Awards Nights
  • Service Recognition Program

We are a dynamic and inclusive team that values creativity, innovation, and teamwork. If you are passionate about hospitality and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.