Application Specialist

3 days ago


Macquarie Park, Australia Singtel Group Full time

Job Summary

The Application Specialist - Digital Transformation will play a key role in supporting the delivery of our digital transformation initiatives. This includes collaborating with multiple business units to configure, enhance, and maintain our tech ecosystem.

Key Responsibilities

  • Lead and own initiatives to define, design, and implement digital technology solutions that improve business processes and system capabilities
  • Improve team productivity by ensuring that delivery tooling, specifically utilising Atlassian products - Jira and Confluence, is optimised for user needs
  • Translate business requirements into detailed user stories and functional specifications to accelerate time to market for new features and bug fixes
  • Enhance confidence in the change and release process by providing frameworks for effective business analysis during system transformations
  • Maintain and continuously improve process integrity by ensuring business solutions align with organisational goals, stakeholder requirements, and long-term business strategy
  • Ensure effective communication and collaboration across multiple stakeholders and business units within Singtel Group, as well as with vendor partners

Requirements

  • Proficiency and extensive admin experience utilising Jira Align and Jira Service Management
  • Outstanding communication and documentation skills
  • Strong stakeholder engagement experience
  • Proven ability to work independently and collaboratively within a team
  • Experience in developing and refining business processes, requirements gathering, and workflow automation
  • Familiarity with CI/CD tooling such as Git, TeamCity, and Bamboo is advantageous
  • Knowledge and hands-on experience with cloud infrastructure providers like AWS, Azure, and Google Cloud Platform is a plus

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading telecommunications company


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