Night Management Opportunities
6 days ago
As a Night Manager, you'll be the initial point of contact for residents, responding to incidents, handling emergencies, and ensuring the smooth operation of the building. With a calm and adaptable approach, you'll manage everything from security checks to administrative tasks, while providing reassurance and assistance to residents when they need it most.
Key Responsibilities- Monitor building safety through regular checks and respond to any issues or emergencies overnight.
- Manage incidents including conflicts, grievances, and after-hours emergencies.
- Support residents as a friendly, approachable point of contact for welfare and assistance.
- Complete administrative tasks such as record-keeping, reporting, and maintaining accurate documentation.
Requirements:
- A minimum of 2 years' experience in a customer-facing role.
- Proven ability to work effectively in a fast-paced environment.
- Knowledge of building operations and maintenance procedures.
- Basic computer skills and proficiency in Microsoft Office.
Essential Skills:
- Excellent communication and interpersonal skills.
- Able to work independently with minimal supervision.
- Strong problem-solving and conflict resolution skills.
- Ability to maintain confidentiality and handle sensitive information.
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