Retail Experience Professional

4 days ago


The Gap, Queensland, Australia EssilorLuxottica Full time
Role Overview

We are seeking a highly motivated Retail Experience Professional to join our team at OPSM. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years.

About Us

EssilorLuxottica is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs.

Job Description

The successful candidate will meet and greet customers, providing an exceptional customer experience while processing specialised orders and driving sales through informative knowledge on luxury and cutting-edge products.

Responsibilities:
  • Meeting and greeting customers and delivering outstanding customer service
  • Processing special orders for customers
  • Driving sales by educating customers about high-end and innovative products
  • Contributing to a positive and dynamic team culture
Requirements:
  • Previous retail or customer service experience
  • Excellent communication and interpersonal skills
  • Motivation to achieve targets and thrive in a fast-paced environment
  • Possess a passion for helping people see the beauty in life
Benefits:
  • $1,500 product allowance ($600 for casuals) with family and friends discounts up to 50% off across all brands
  • Up to 50% discount on Oakley eyewear and apparel throughout the year
  • Local and global volunteering opportunities through OneSight, including volunteer leave and ambassadorship
  • Clear career pathways and national/global progression opportunities
  • Access to Leonardo, our online platform, offering personal and professional development
Estimated Salary: $55,000 - $70,000 per annum

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