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Melbourne, Victoria, Australia beBee Careers Full timeAbout the Role: As a Technical Support Representative, you will be the primary point of contact for customers experiencing technical difficulties. You will utilize your technical expertise to diagnose and resolve issues, collaborate with internal teams to find creative solutions, and communicate complex ideas in a clear and concise manner.Key...
Technical Service Representative
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The successful candidate will be responsible for providing Level 1 support to customers via live chat, email, and phone, troubleshooting technical issues, resolving inquiries, and escalating complex cases when necessary. This is a key role in delivering exceptional customer service and building strong relationships with our clients.