Transform Your Career in Banking

1 week ago

Northam, Australia beBeeCustomer Full time $60,000 - $98,000

Transform Your Career in Banking with a Dynamic Role

We're seeking an experienced and customer-focused individual to join our team as a Banking Consultant.

This is a unique opportunity to make a real impact on our customers' lives while advancing your career in a fast-paced environment.

As a Banking Consultant, you'll be responsible for delivering exceptional customer experiences through seamless banking interactions, providing tailored solutions to meet each customer's needs, and promoting digital banking services.

You'll work closely with our collaborative team to achieve significant uplifts in customer engagement and advocacy, creating real value for our customers.

The ideal candidate will possess excellent communication and interpersonal skills, a sound understanding of compliance, and the ability to adapt to change and ambiguity.

If you're passionate about delivering exceptional customer experiences and have a growth mindset, we'd love to hear from you

About the Role

Key Responsibilities:

  • Provide exceptional customer service through timely and efficient resolution of customer queries and concerns
  • Develop and maintain strong relationships with customers to increase customer satisfaction and loyalty
  • Upsell and cross-sell relevant products and services to meet customers' financial goals and needs
  • Stay up-to-date with product knowledge and regulatory requirements to ensure accurate advice and sales
  • Work collaboratively with colleagues to achieve team goals and objectives
What You'll Bring

To succeed in this role, you'll need:

  • Exceptional customer focus and interpersonal skills
  • Experience in banking or a related field, preferably in a retail setting
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Excellent time management and organizational skills
So Why Join Us?

At ANZ, we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.

By joining our team, you'll have the opportunity to grow and develop your career in a dynamic and supportive environment. We offer a range of benefits, including flexible working arrangements, access to health and wellbeing services, and discounts on selected products and services.

If you're passionate about delivering exceptional customer experiences and have a growth mindset, we'd love to hear from you

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