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Senior Dining Operations Director
3 weeks ago
The ideal candidate will lead a team to deliver exceptional customer service, manage stock and scheduling, and collaborate with ownership to maintain high standards in food, service, and presentation.
- Oversee daily restaurant operations, ensuring seamless front- and back-of-house service.
- Lead, train, and motivate staff to foster a positive team culture.
- Manage rosters, staffing levels, and payroll within established parameters.
- Monitor food quality, hygiene, and presentation to meet or exceed expectations.
- Handle customer feedback professionally and resolve issues promptly.
- Maintain inventory, order supplies, and control costs efficiently.
- Ensure compliance with relevant regulations and standards.
- Collaborate with ownership on promotions, events, and improvements to drive business growth.
Requirements:
- Diploma in Hospitality or related field, or equivalent work experience.
- Strong leadership, communication, and organisational skills.
- Excellent time management and budgeting abilities.
- Understanding of cost control, rostering, and basic computer tools.
- Ability to lead from the front and work weekends/public holidays.
