Hotel Services Professional

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomer Full time $55,000 - $65,000

Unleash your potential in a dynamic role where creativity and problem-solving thrive. At our luxurious hotel, you'll be part of a vibrant team that embodies excellence through service, embracing growth, and prioritizing community.

We're seeking individuals who share our passion for delivering exceptional guest experiences. As a member of our Hotel Services Team, you'll contribute to creating unforgettable moments with every stay.

Your positive attitude and genuine desire to connect with people will set you apart. With an organised approach to work and meticulous attention to detail, you'll excel in this role.

You'll collaborate seamlessly with up to 20 colleagues, working closely with the Manager on Duty to ensure every guest feels valued. We encourage you to bring your unique personality and perspective, making each day exciting and challenging.

This casual position requires flexibility, including weekends. We value luxury service experience or similar high-level customer-focused industries. Demonstrated capability in forging strong relationships, resilience, and flexibility are key.

Familiarity with Opera or other Hotel PMS is a bonus, as is knowledge of the local area to provide guest recommendations. If you hold an open or manual driver's license and RSA, you'll be at the top of our list.

As a valued member of our team, you'll enjoy:

- A fun and vibrant atmosphere with regular events

- Discounted childcare and gym memberships with our corporate partners

- The IHG Employee Room Benefit & Friends and Family Program

- Sales incentives and recognition schemes

- Hotel X pays for 100% of any 6 therapy, mental health, or coaching sessions each year plus access to well-being resources

- Career development, mentoring, and community support opportunities

- A unique hotel environment where innovation thrives

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