Technical Support Specialist

1 week ago


Sydney, New South Wales, Australia beBeeSupport Full time $100,000 - $150,000
IT Support Specialist

We are seeking an IT support specialist to join our team. As an IT support specialist, you will be responsible for providing technical support to internal users and resolving technical issues in a timely manner.

  • You will provide technical support to internal users via phone, email, or in-person.
  • You will troubleshoot and resolve technical issues with desktops, laptops, printers, and other IT equipment.
  • You will maintain accurate records of technical issues and resolutions.
  • You will collaborate with other teams to resolve complex technical issues.
  • You will stay up-to-date with the latest technologies and software applications.
Requirements:

To be successful as an IT support specialist, you will need to have:

  • Minimum 2 years of technical support experience.
  • Knowledge of PC and laptop hardware.
  • Expert knowledge of Windows operating system.
  • Intermediate knowledge of Cisco LAN devices network.
  • Intermediate knowledge of Windows Exchange messaging system.
  • Intermediate knowledge of backup systems like OneDrive, Commvault.
  • Excellent communication and problem-solving skills.
Benefits:

As an IT support specialist, you will enjoy:

  • A competitive salary package.
  • A comprehensive benefits package including health insurance, retirement plan, and paid time off.
  • The opportunity to work with a dynamic team of professionals.
  • The chance to develop your technical skills and advance your career.
About Us:

We are a leading provider of IT solutions and services. We value innovation, teamwork, and customer satisfaction. We offer a collaborative and supportive work environment that encourages professional growth and development.



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