IT Support Specialist for Deepwater Drilling Operations

9 hours ago


Perth, Western Australia Diamond Offshore Full time

Company Overview

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Diamond Offshore is a leading provider of contract drilling services, operating in the deepwater sector with a strong presence globally. The company's commitment to innovation and expertise enables it to overcome complex challenges in this field.

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About This Role

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We are seeking an experienced IT Support Specialist to join our team in the APAC region. In this exciting opportunity, you will provide Level 1 and Level 2 support to internal users across both shore-based offices and offshore drilling rigs.

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Key Responsibilities

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  • Offer technical assistance to end-users in the APAC region, addressing various issues including software applications, browsing, and printing.">
  • Configure and set up user computers, including software installation, updates, and Active Directory Domain alignment.">
  • Perform LAN/WAN configuration and basic IT network support.">
  • New employee IT setup, encompassing monitor, laptop/desktop, printer, and phone configurations.">
  • Facilitate office moves of IT equipment for end-users.">
  • Troubleshoot Microsoft Windows-related issues, focusing on printing, software application, and browsing problems.">
  • Create and manage end-user accounts within the Active Directory domain.">
  • Maintain IT communication room organization and cleanliness.">
  • Undertake other duties as assigned by management.">
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Requirements

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To be successful in this role, you should possess:

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  • A degree in Information Technology or related field.">
  • A minimum of two years' experience in IT support.">
  • Strong technical knowledge of Windows 10, Microsoft Office 365, and other end-user software or applications.">
  • Familiarity with Microsoft Directory Services and Exchange mail, print, and file server management.">
  • Experience in providing phone and email IT support to end-users.">
  • Excellent communication skills and ability to build relationships.">
  • BASIC level organisational and planning skills.">
  • Microsoft certification desirable.">
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Compensation and Benefits

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This highly rewarding position offers a competitive salary package, including a generous base salary (approximately $100,000 per annum), 12% superannuation, and car parking.

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Please note that all applicants must apply through the Diamond Offshore website careers portal and upload their CV and contact details.

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Diamond Offshore is an Equal Opportunity Employer.

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Contact Us



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