Account Relationship Specialist

1 week ago

Sydney, New South Wales, Australia beBeePartnership Full time $100,000 - $130,000
Technical Account Manager

Location: 2010 Surry Hills, New South Wales, Australia.

We are seeking a proactive account manager to nurture and grow relationships within our digital sales team. The ideal candidate will own the customer journey—driving retention, expansion, and success—while collaborating across teams to deliver real value through our SaaS solutions. If you are passionate about strategic partnerships and helping SMEs thrive, we would love to hear from you.

  • Manage and grow mid-market client relationships, focusing on retention and revenue expansion.
  • Own the full sales cycle—from onboarding to upselling and renewals.
  • Maintain an accurate and visible sales pipeline using Salesforce and HubSpot.
  • Deliver tailored SaaS solutions through a consultative, data-driven approach.
  • Identify growth opportunities and structure deals that deliver real value.
  • Act as a trusted advisor, ensuring clients achieve success with our products.
  • Stay ahead of product updates and industry trends to increase engagement and adoption.
Required Skills and Qualifications

Experience leading high-performing account management or customer success teams in B2B SaaS. Understanding of pricing strategies and renewal mechanics. Proven success in upselling strategic services. Ability to engage with senior stakeholders confidently. Data-driven, commercially minded, and capable of cutting through the noise.

Benefits

We offer a dynamic and supportive work environment that allows for professional growth and development. As a valued member of our team, you will have access to cutting-edge technology, training programs, and networking opportunities. Our company culture values innovation, collaboration, and customer satisfaction.

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