Leadership Opportunity at YHA Brisbane Central

3 weeks ago


Brisbane, Queensland, Australia YHA Australia Full time
Job Description

This leadership position offers a unique opportunity to lead a dynamic team and create exceptional guest experiences at YHA Brisbane Central.

Company Overview

YHA Australia is a leading provider of affordable, sustainable, and community-focused accommodation and experiences for travelers. Our vibrant community in Brisbane offers a chance to connect with people from diverse cultures and backgrounds.

Job Summary

We are seeking an experienced Manager to oversee the day-to-day operations of our property. This role requires strong leadership skills, financial acumen, and a passion for delivering exceptional guest experiences.

Key Responsibilities:
  • Lead a small diverse team, fostering a culture of excellence, teamwork, and guest satisfaction.
  • Ensure positive and life-changing traveler experiences by maintaining high standards of cleanliness, safety, local experience opportunities, and exceptional service.
  • Create business plans and annual budgets to drive business development and growth.
  • Maintain national quality standards and ensure compliance with local, state, and Australian laws and regulations.
  • Collaborate with the Customer team to implement marketing strategies and attract and retain guests.
Requirements:
  • 4+ years' experience in an accommodation leadership role.
  • Exceptional leadership and team-building skills.
  • Financial acumen and budget management experience.
  • Excellent communication and customer service skills.
  • Strong change-management, problem-solving, and decision-making abilities.
What We Offer:
  • A competitive salary of AUD 80,000 - 110,000 per annum.
  • A comprehensive benefits package, including health insurance, superannuation, and paid leave.
  • The opportunity to work in a dynamic and supportive team environment.
  • Professional development opportunities to enhance your skills and career.
About YHA Australia

YHA Australia is committed to creating a diverse and inclusive workplace environment. We value gender balance, indigenous Australians, accessibility, flexible working, and pride. If you are passionate about delivering exceptional guest experiences and leading a dynamic team, we encourage you to apply.


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