Leadership Opportunity at YHA Brisbane Central
3 weeks ago
This leadership position offers a unique opportunity to lead a dynamic team and create exceptional guest experiences at YHA Brisbane Central.
Company OverviewYHA Australia is a leading provider of affordable, sustainable, and community-focused accommodation and experiences for travelers. Our vibrant community in Brisbane offers a chance to connect with people from diverse cultures and backgrounds.
Job SummaryWe are seeking an experienced Manager to oversee the day-to-day operations of our property. This role requires strong leadership skills, financial acumen, and a passion for delivering exceptional guest experiences.
Key Responsibilities:- Lead a small diverse team, fostering a culture of excellence, teamwork, and guest satisfaction.
- Ensure positive and life-changing traveler experiences by maintaining high standards of cleanliness, safety, local experience opportunities, and exceptional service.
- Create business plans and annual budgets to drive business development and growth.
- Maintain national quality standards and ensure compliance with local, state, and Australian laws and regulations.
- Collaborate with the Customer team to implement marketing strategies and attract and retain guests.
- 4+ years' experience in an accommodation leadership role.
- Exceptional leadership and team-building skills.
- Financial acumen and budget management experience.
- Excellent communication and customer service skills.
- Strong change-management, problem-solving, and decision-making abilities.
- A competitive salary of AUD 80,000 - 110,000 per annum.
- A comprehensive benefits package, including health insurance, superannuation, and paid leave.
- The opportunity to work in a dynamic and supportive team environment.
- Professional development opportunities to enhance your skills and career.
YHA Australia is committed to creating a diverse and inclusive workplace environment. We value gender balance, indigenous Australians, accessibility, flexible working, and pride. If you are passionate about delivering exceptional guest experiences and leading a dynamic team, we encourage you to apply.
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