Healthcare Administrative Specialist
2 weeks ago
Company Overview:
Peter Mac is a leading cancer care institution dedicated to delivering exceptional patient-centered services. Our team of experts strives for continuous improvement, innovation, and compassion in all aspects of our work.
Job Description:
We are seeking a motivated Medical Administration Officer to join our Moorabbin campus team. As a key member of the multidisciplinary team, you will provide first-line contact for patients, carers, and referrers, ensuring seamless communication and efficient access to our services.
Your Key Responsibilities:
- Patient Registration and Referral Management: Manage patient registration, referrals, appointments, and access services bookings with precision and accuracy.
- Clinical Collaboration: Work closely with clinical specialists to identify urgent patients, prioritize their needs, and facilitate timely access to registration, appointments, and clinical care.
- Communication and Coordination: Support effective communication between patients and their clinical care teams, facilitating timely patient flow through the cancer care system.
- Administrative Support: Provide administrative support for clinic attendances, ensure accurate patient and billing data, and maintain robust skills sets within the team.
What We Offer:
- A competitive salary range of $66,000-$72,000 (plus super and salary packaging)
- A supportive and collaborative team environment
- Ongoing training and development opportunities
- A range of benefits that support your personal and professional growth
Required Skills and Qualifications:
- Strong customer service skills and ability to communicate effectively with patients and staff
- Demonstrated experience working in healthcare administration, preferably in a busy medical practice
- Proficiency in using IT systems, particularly Epic Electronic Medical Record and Mosaiq
- Ability to work independently and as part of a team
- Relevant Certificate/Diploma or several years' experience in administration, preferably in a healthcare setting
Why Join Us:
- Peter Mac offers a comprehensive suite of benefits that support your well-being and career growth
- Opportunities for professional development and networking
- A dynamic and inclusive workplace culture
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