Chief Technical Operations Specialist

2 weeks ago

Central Coast Council, Australia beBeeSupport Full time $100,000 - $124,950
Technical Support Engineer

We are seeking a proactive and technically skilled IT professional to join our team. The successful candidate will be responsible for providing efficient operation and management of IT services across Australia, New Zealand and South Korea.

The ideal candidate will have 2+ years of IT systems administration experience, advanced problem solving skills and proven experience with key software applications and integration.

  • Monitor and manage the IT Helpdesk ensuring timely responses and updates to tickets.
  • Office 365 administration, manage device deployment and oversee device management.
  • Assist in the development and enforcement of IT policies and procedures, promoting staff awareness and education.
What Success Looks Like:
  • Timely and accurate administration of helpdesk actions.
  • Continuous process improvements and cost-saving IT initiatives.
  • Strong alignment with our values and strategic goals.
Job Requirements:

The following skills and qualifications are essential for this role:

  • IT systems administration experience.
  • Advanced problem solving skills.
  • Proven experience with key software applications and integration.
  • Advanced excel skills.
  • Strong written and verbal communication skills.
  • Effective stakeholder management.
Benefits:
  • A competitive remuneration package.
  • Participation in bonus scheme.
  • Employee assistance program.
  • Wellbeing and product benefits.
  • Sustainability and community initiatives.
  • 9 day fortnight for all full time employees.

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