Service Delivery Manager
2 days ago
Job Title: Service Delivery Manager
A service delivery manager plays a vital role in ensuring the smooth operation of programs and activities within an organisation.
The team works closely with stakeholders to provide specialised support for individuals and groups, ensuring seamless transitions and effective communication.
Main Responsibilities:
- Leading and managing staff responsible for delivering business administration services and providing technical knowledge across various activities.
- Providing expert advice on relevant legislation and policy frameworks, ensuring compliance and quality processes.
- Coordinating and analysing data to draft high-level communications, including reports and presentations.
- Identifying opportunities for process improvement and innovation.
Requirements:
- Proven work experience in a similar role
- Team management experience
- Strong verbal and written communication skills
- Strong engagement with multiple stakeholders
- Organisation and time management
- Experience in the disability, health or aged care sectors
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