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Business Systems Analyst

2 months ago

Banana Shire, Australia TST Group Full time

Overview

TST Group is currently seeking a qualified candidate for the role of Technical Business Analyst. We are looking for someone who can effectively engage with our clients and deliver high-quality analysis and documentation.

Position Details

Role: Technical Business Analyst
Type: B2B Contract
Location: Remote

Key Responsibilities

  1. Conduct thorough process mapping and analysis.
  2. Maintain meticulous documentation throughout the project lifecycle.
  3. Document current processes and define the desired future state.
  4. Develop test cases to ensure compliance with the defined target state.
  5. Create necessary artefacts to support ongoing operations.
  6. Assist in the transition from development to operational phases.
  7. Possess a solid understanding of networking technologies, including VPNs and Proxies.
  8. Collaborate closely with IT developers and operational teams.
  9. Effectively communicate with remote teams using digital collaboration tools.
  10. Perform root cause analysis as needed.
  11. Engage stakeholders with strong communication skills.
  12. Present project updates confidently.
  13. Contribute positively as a team player within a large program.
  14. Demonstrate accountability for deliverables and a history of timely project completion.
  15. Exhibit excellent time management skills.
  16. Work independently to produce quality results without supervision.
  17. Utilize tools such as MS Excel, Confluence, and Jira proficiently.

Preferred Qualifications

  1. Experience in the financial services sector, particularly with HSBC.
  2. Familiarity with Multi-Factor Authentication (MFA) and Passwordless technologies.
  3. Knowledge of Microsoft Active Directory, EntraID, or Identity Access Management (IAM).
  4. Experience collaborating with global teams.
  5. Involvement in IAM account recovery and reset processes.