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Forklift Service Technician

2 months ago


Rockhampton, Queensland, Australia Crown Equipment Pty Ltd - Australia Full time

Position Overview:

As a vital contributor to the growth and success of Crown Equipment Pty Ltd, your role will involve delivering exceptional service to our clients while conducting routine maintenance and safety inspections.

Key Responsibilities:

  • Perform servicing and repairs on material handling machinery within a designated area and customer portfolio, enhancing customer satisfaction.
  • Leverage advanced mobile technology to efficiently manage your daily tasks.
  • Maintain inventory on your company-assigned service vehicle and at customer locations, ensuring a high standard of service delivery.
  • Gain exposure to a prestigious clientele, representing Australia’s leading forklift service provider.
  • Participate in an extensive 8-week onboarding and training program recognized for its excellence in the industry.
  • Conduct both reactive and planned maintenance, ensuring optimal equipment performance.
  • Accurately document service records of all tasks completed.

Why Choose Crown Equipment?

  • Be part of a major family-owned forklift brand globally, receiving competitive compensation for your expertise.
  • If transitioning from other sectors such as electrical or construction, our training will facilitate your shift into the material handling field.
  • Experience a comprehensive induction process to prepare you for success.
  • Receive uniforms, protective gear, and fully equipped service vehicles or tool allowances.
  • Enjoy a full-time position with ample opportunities for overtime.
  • Participate in industry-leading incentive programs to boost your earnings.
  • Benefit from a Safety Recognition Program that promotes safe working practices.
  • Explore career advancement opportunities into management or specialized roles.
  • Access ongoing training from industry experts to enhance your skills.

Typical Duties:

  • Conduct scheduled and emergency services focused on customer needs.
  • Assist in preparing field quotes based on job completion.
  • Maintain organized service records and provide exceptional customer service to address material handling challenges.
  • Stay informed about emerging technologies and industry trends.
  • Collaborate with the company to maximize service and sales opportunities within your customer base.

Application Process:

To apply, please submit your resume detailing your work experience and qualifications.

Qualifications:

  • Experience as a forklift mechanic or service technician is preferred but not mandatory.
  • Ability to conduct scheduled maintenance, safety inspections, and repairs.
  • Demonstrated mechanical skills and problem-solving abilities.
  • Strong attention to detail and the capacity to work independently or collaboratively.
  • Effective communication and customer service skills.

Benefits:

Crown Equipment is committed to supporting our employees' well-being and professional growth. As part of our team, you will enjoy:

  • A comprehensive benefits program offering discounts and cashback from numerous retailers.
  • Access to a health and wellness platform to support your overall goals.
  • Corporate rates for private health insurance.
  • An inclusive workplace culture.
  • Confidential counseling services through our Employee Assistance Program.