Dedicated Customer Service Professional Scone Part Time
1 week ago
We are enhancing the financial wellbeing for our customers at Commonwealth Bank of Australia, a leading bank in the industry.
As a dedicated customer service professional, you will be working in one of our Multi-Channel Branches at Scone.
The estimated salary for this role is $60,000 - $80,000 per annum, depending on experience.
About the Role
This is an exciting opportunity to join our team and deliver outstanding customer experiences.
You will be assisting customers with general banking transactions, answering questions and queries, and building a personal connection with customers through meaningful conversations face to face and through our direct channels.
Additionally, you will work with customers to use our in-branch technology and digital banking options, complete Financial Health Checks to assess customers' financial needs, and process applications for personal loans, credit cards and associated products.
About Us
We are a progressive company that values our customers and employees. We are committed to delivering a seamless banking experience for our 10 million+ personal and small business customers.
As a customer service professional, you will have the opportunity to work collaboratively as a team to deliver a seamless customer experience.
Requirements
To be successful in this role, you will need to have a passion for delivering outstanding customer service with every interaction, the ability to have great conversations and confidence to ask challenging questions, problem solving attitude and curiosity in finding the right solutions, an open approach to learning new things and goal oriented.
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