Assistant Hotel Manager
3 days ago
We are seeking a highly skilled and enthusiastic Front Office Lead to join our team at La Vie Hotels & Resorts. The successful candidate will have a passion for delivering exceptional customer experiences and be able to lead a team to achieve high levels of customer satisfaction.
About Us:
At La Vie Hotels & Resorts, we strive to create unforgettable experiences for our guests. Our commitment to excellence extends to every aspect of our operations, from welcoming our guests to providing personalized services that exceed their expectations.
Responsibilities:
- Assist the Front Office Manager in leading the team to achieve high levels of customer satisfaction.
- Coordinate room allocations and manage guest relationships to ensure seamless service delivery.
- Maintain accurate records and adhere to company policies and procedures.
- Collaborate with hotel departments to provide a cohesive guest experience.
Qualifications:
- 1-2 years of front-desk experience in a hotel environment.
- Excellent communication and leadership skills.
- Strong organizational and time management abilities.
- Proficiency in Microsoft Office programs.
- Availability to work irregular hours and holidays as per the demands of the role.
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