Commercial Support Specialist

4 weeks ago


Wacol, Queensland, Australia Air Liquide Full time
About the Role

Air Liquide Australia is a leading provider of gases, technologies, and services for industry in Australia. We are seeking a highly skilled Commercial Support Administrator to join our dynamic national Commercial Support team.

Key Responsibilities
  • Provide account creation, contract creation, and pricing query support to our commercial sales team.
  • Implement and adhere to procedures and processes to support sales growth and commercial needs of new and existing customers.
  • Liaise with internal customers, including Sales Managers, Sales Representatives, and Sales Support, to ensure pricing offers are consistent with standard price and contract structures.
  • Introduce new customers to Air Liquide, guiding them through the process to improve the quality of customers' experience.
  • Collaborate with the IM Commercial Support Team Leader to apply continuous improvement principles that positively impact the customer experience.
Requirements
  • 3 years of experience in customer experience or support functions.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and organizational skills.
  • Ability to multitask without compromising accuracy and follow tasks to completion.
  • Able to work autonomously and as part of a dynamic team environment.
About Air Liquide

A world leader in gases, technologies, and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen, and hydrogen are essential small molecules for life, matter, and energy.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to innovate by living our fundamentals, acting for our success, and creating an engaging environment in a changing world.



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