Support Services Coordinator

2 days ago

Swan Hill, Victoria, Australia beBeeAdministration Full time $45,768 - $57,122

The role of Emergency Relief Administration Officer is crucial in providing support for the delivery of emergency relief services and general administrative functions.

Job Summary

This position requires a part-time commitment of 20 hours per week to ensure the smooth administration of emergency relief programs, including client intake, data management, coordination with internal teams and external partners, and timely support for individuals and families in financial crisis using trauma-informed principles.

Responsibilities also include managing telephone and email enquiries, welcoming clients and visitors with professionalism, and assisting with broader administrative tasks across teams as required.

Expected salary is $35.6207 per hour plus statutory superannuation. The opportunity to maximise income through salary packaging is available due to MASP's non-profit status.

Candidates are encouraged to visit our Careers Portal to view the Position Description.

Required Skills and Qualifications
  • Demonstrated experience in providing direct support to vulnerable community members.
  • High level administration skills, including proficiency in data entry and reporting systems.
  • Experience in providing reception and general administration support for diverse programs or services.
  • Ability to build and maintain strong relationships with diverse stakeholders.
  • A positive and results-oriented attitude, with demonstrated ability to work efficiently and effectively.
  • Ability to adapt to new situations and drive continuous improvement through innovative approaches.
Benefits

MASP offers a Child Safe Organisation certification in Victoria and NSW, ensuring children receive the best possible care and protection. We value diversity, inclusivity, and equal opportunities.

Additional Requirements

All applicants must have the right to work in Australia and provide relevant checks prior to employment.

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