Perth Venue Manager

1 week ago


Perth, Western Australia QT Full time

About QT Perth

QT Perth is a vibrant urban oasis, nestled in a unique and eclectic environment, where everyone fits in perfectly.

As a key member of our team, you will be responsible for driving the 'Good to Great' culture in all outlets, focusing on people, product, and service excellence.

Key responsibilities include:

  • Ensuring 100% guest focus every shift, with engagement and interaction driven naturally through the team and yourself.
  • Driving the 'Good to Great' culture in all outlets, people, product, and service.
  • Setting minimum spend targets and ensuring they are exceeded within areas.
  • Monitoring staff conduct and providing the highest level of service, courteous and friendly.
  • Leading by example, motivating staff through positive reinforcement, and conducting regular training sessions.
  • Coordinating breaks, ensuring staff levels are adequate, and minimizing wage costs.

Benefits and perks include:

  • Incredible team member discounts from the first day.
  • 50% off stays at EVT hotels, including Rydges, LyLo, QT, Atura, and more.
  • Awesome winter and summer savings and discounts at Thredbo.
  • Rapid career growth opportunities through the EVT network.
  • Local community involvement, volunteering, and charitable giving.

Required skills and experience:

  • A genuinely passionate customer service giver who's hands-on approach leads the team.
  • A natural-born leader who takes pride in developing future leaders, with inspirational management experience and an approachable manner.


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