Perth Venue Manager
1 week ago
About QT Perth
QT Perth is a vibrant urban oasis, nestled in a unique and eclectic environment, where everyone fits in perfectly.
As a key member of our team, you will be responsible for driving the 'Good to Great' culture in all outlets, focusing on people, product, and service excellence.
Key responsibilities include:
- Ensuring 100% guest focus every shift, with engagement and interaction driven naturally through the team and yourself.
- Driving the 'Good to Great' culture in all outlets, people, product, and service.
- Setting minimum spend targets and ensuring they are exceeded within areas.
- Monitoring staff conduct and providing the highest level of service, courteous and friendly.
- Leading by example, motivating staff through positive reinforcement, and conducting regular training sessions.
- Coordinating breaks, ensuring staff levels are adequate, and minimizing wage costs.
Benefits and perks include:
- Incredible team member discounts from the first day.
- 50% off stays at EVT hotels, including Rydges, LyLo, QT, Atura, and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through the EVT network.
- Local community involvement, volunteering, and charitable giving.
Required skills and experience:
- A genuinely passionate customer service giver who's hands-on approach leads the team.
- A natural-born leader who takes pride in developing future leaders, with inspirational management experience and an approachable manner.
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