Customer Service Dental Receptionist

1 week ago


Australia beBeeReceptionist Full time $65,000 - $98,000
About the Role

We are seeking a highly skilled and customer-focused dental receptionist to join our team. As a dental receptionist, you will be the first point of contact for patients, providing a warm and welcoming experience that sets the tone for their visit.

Your primary responsibility will be to ensure the smooth operation of the front desk, handling tasks such as scheduling appointments, answering phone calls, and managing patient records. You will also support the practice manager and clinical team with administrative tasks, maintaining accurate and up-to-date information at all times.

In addition to your administrative duties, you will have opportunities to engage with patients, providing exceptional customer service and ensuring their needs are met throughout their visit. This may include making patients aware of dental services and offers, handling payments, and accessing sensitive information while maintaining patient confidentiality.

To succeed in this role, you will need to possess excellent communication and organizational skills, with the ability to remain calm and professional in a fast-paced environment. Previous administration or reception experience is desired, but not essential. If you are a personable, positive, enthusiastic, and customer-focused individual who is efficient with Microsoft Word and Outlook, we would love to hear from you.

What We Are Looking For
  • Ability to remain calm and professional in a fast-paced environment
  • Previous administration or reception experience (desired)
  • Personable, positive, enthusiastic, and customer-focused
  • Efficient with Microsoft Word and Outlook
  • Strong communication and organizational skills
About Us

We are a dynamic and supportive team dedicated to delivering exceptional patient care and experiences. We offer a range of benefits and opportunities for growth and development, including training and support to help you succeed in your role.

Join us and become an integral part of our team, helping us to provide outstanding patient care and services.


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